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Case study

The virtual Office Manager

An organisation with no budget for an office manager watched the paperwork pile up into its evenings and weekends. By connecting existing systems cleverly, steered by a virtual office manager, that work was quietly taken care of, saving hours every week.

Last updated: 22 October 2026 · by the Cohæro team

The story

Admin: the real challenge for the craftsman!

Situation

At Fehres Interieurbouw and Front op Maat the challenge runs deep. Skilled people design and build beautiful furniture, yet the paperwork keeps piling up. And you would rather spend your money on another craftsman than on an admin assistant. The result: admin around enquiries, quotes and processing kept getting pushed into the evenings and weekends. 

Approach

All in all we spent a few hours together, working through which tasks offered the biggest gains in time. We then chose to create a virtual assistant that could take those tasks off their hands from now on, with access to every existing system, such as email, finance and sales, and of course all kinds of folders and files.

Result

Within a day 'Fehry' was born, the virtual office manager that checks in every morning with an overview of the day, makes and keeps track of appointments, answers new enquiries neatly, makes sure all information is stored properly and can report on how 'business is going'

And the pay-off?
~4 hours/week gained
Because emails get checked, calendars get managed and Fehres is handed everything neatly for review
Head-space
Which can be put towards selling time and towards building on the business itself.
Insight & quality
Because 'Fehry' remembers literally everything, you always have insight and you can be sure you never forget a thing for your customer.
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